Privacy Policy

Last Updated: July 20, 2025•← Back to Home

This Privacy Policy describes how JigSwap ('we', 'our', or 'us') collects, uses, and protects your personal information when you use our jigsaw puzzle trading platform.

Information We Collect

We collect information you provide directly to us and information we collect automatically when you use our service.

Personal Information

Account information (name, email address, username)
Profile information (bio, location, interests)
Puzzle collection data and photos
Trade history and communications
Reviews and ratings you provide

Automatically Collected Information

Device information (IP address, browser type, operating system)
Usage data (pages visited, features used, time spent)
Analytics data (interaction patterns, preferences)
Technical logs and error reports

How We Use Your Information

We use the information we collect to provide, improve, and secure our services.

Provide and maintain our puzzle trading platform
Process trades and facilitate exchanges between users
Personalize your experience and show relevant content
Send important service updates and notifications
Analyze usage patterns to improve our service
Prevent fraud and ensure platform security
Respond to your questions and support requests

Data Storage and Hosting

Your data is securely stored and managed by trusted third-party services:

Convex

Our primary database and backend services are hosted by Convex. They handle data storage, user authentication, and real-time features.

Vercel

Our web application is hosted on Vercel's infrastructure, which provides fast, reliable, and secure hosting services.

Analytics and Tracking

We use analytics to understand how our service is used and improve user experience.

PostHog Analytics

We use PostHog to collect anonymous usage analytics. This helps us understand user behavior and improve our platform. PostHog data is used solely for service improvement and is not sold to third parties.

We do not use your data for advertising purposes. Your information will never be sold to advertisers or third parties for marketing purposes.

Data Sharing and Third Parties

We are committed to protecting your privacy and do not sell your personal information.

We do not sell, rent, or trade your personal information to third parties for advertising or marketing purposes.

We may share your information only in these limited circumstances:

With your explicit consent
To comply with legal obligations
To protect our rights and prevent fraud
With service providers who assist in platform operations (under strict confidentiality agreements)

Data Security

We implement appropriate security measures to protect your personal information:

Encryption of data in transit and at rest
Regular security audits and updates
Access controls and authentication
Secure hosting infrastructure

Your Rights and Choices

You have control over your personal information:

Access and review your personal data
Update or correct your information
Delete your account and associated data
Opt out of certain data collection
Export your data in a portable format
Contact us with privacy concerns

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential cookies for platform functionality
Analytics cookies to understand usage patterns
Preference cookies to remember your settings

You can control cookie settings through your browser preferences.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the 'Last Updated' date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@jigswap.site

We're committed to transparency and will respond to your privacy inquiries promptly.

← Back to HomeLast Updated: July 20, 2025